Manion’s International Auction
House Terms, and Conditions
Effective January 1, 2009
Manion's does not support, condone or in any way try to glorify the
government of WWII era Germany
or any neo-facist organization. These items are sold for museums, serious
collectors, re-enactors, historical organizations, and theatrical purposes only.
To view these items, members must log into the website with member number
and password, thereby acknowledging our intent.
To bid on auction items, you must join the auction as a member on the
“registration / sign up page”. If you have previously signed up as a guest,
your membership number and password will remain the same. During member
registration you will select a password and Manion's online system will
generate your membership number. Your password will appear
on the verification. Please print this page for your records. Your membership
number will be sent via e-mail for security reasons. You will now be able to
bid on all auctions as a Manion's registered member.
The majority of our auctions run for 14 days and end every evening, 365 days
a year, at . However,
special auctions may run for a longer period, and items may run for a shorter
length of time after their initial offering. Please visit our home page at www.manions.com for a complete list of
upcoming special auctions.
Only Manion’s registered members may bid on auction items, having accepted
these Terms, and Conditions. 15% final value bidder commission will be added to
purchase price. Once you've selected an item of interest you will notice the
reserve price, the required bid amount, and the bid entry box:
Clicking on the bid button
enters your bid at the reserve or next increment.
To enter a “proxy” bid you
may enter an amount in excess of the reserve or required next increment.
The auction program will automatically raise your bid by the bid increment
rule, up to the amount of your proxy bid. Other bidders cannot see your
The bid increment rule is
automatic, and is set at 10% on items priced up to $499.00. Items from
$499 to $999 are increased by 5%. Everything above $999.00 is increased by
To simulate a live auction
environment, “Sniper Proof Bidding" was created by Manion’s, and
protects both consignors and bidders. Any bid entered in the last 10
minutes of an auction will extend the closing time by an additional 10
minutes, or until there is no bid for a period of 10 minutes at the final
closing. This will continue as long as bidding is taking place. You will
see a hammer count down and time remaining on each item as it closes.
Bids may be placed at
anytime online. If you have a question about bidding, please feel free to
contact us between
Monday thru Thursday, toll-free at 866.626.4661 or by e-mail:
Questions about auction
items can be addressed by telephone Monday – Thursday between and , or by e-mailing firstname.lastname@example.org.
Viewing of auction items is
available at our Kansas City
facility by appointment only.
Placing a bid on
Manion's auctions constitutes a binding contract for purchase. Effective 3/31/2010,
bids cannot be retracted. Failure to
pay for items won is grounds for termination of membership and forfeiture
of associated fees. It may also result in collection proceedings via legal
close procedures are as follows:
Auctions close daily and
invoice weekly. (begining 4/19/2010 invoicing will be on Tuesdays)
Invoices for the Auction will
be available online by
on the day following the auction period close. (begining 4/19/2010, invoicing
will be done on Tuesdays)
Payment for all auctions is
due immediately upon invoicing and will be charged to the credit card on
file. Special arrangements must be made prior to auction invoicing for
alternative payment methods.
Our preferred shipping
carrier is USPS; by default your account is set to use this
carrier. At any time you may change this to Pick-up by visiting
your “Account Info” page.
If you have purchased
multiple items, shipping will be adjusted. This reduction will not be
We ship your purchases as
quickly as they can be processed after receipt of payment – usually within
3-5 days, but varies with volume.
A tracking number is issued
when available from USPS. You will be able to follow the status
of your order to your door. Not all shipments receive tracking numbers.
Shipping charges are made
up of the carrier's fee plus insurance and handling costs. The insurance
rate is $2.20 for the first $100.00, and $1.00 for each additional $100.00
increment. Handling costs on multiple item shipments will be reduced when
possible – call customer service for final shipping cost.
DO NOT return damaged items
to Manions. You MUST report damaged articles to the carrier (USPS).
Original papers, boxes and packaging material are REQUIRED to file the
insurance claim. Items damaged in transit by the USPS should be returned
with original box and all packing material to the nearest post office.
We have no control on the time period necessary for the carrier to process a claim.
All shipments are subject
to your local and federal laws and regulations and international customs
procedures. International bidders will be responsible for the payment of customs
due at the time of invoicing.
Payment by credit card, or electronic check. A valid credit card or
checking account number must be kept on
file with Manion's International Auction House. This will be used by Manions to
satisfy the invoice due. Special arrangements must be made with Manion's to
make payment by money order or bank drawn check prior to the close of the
auction. All money orders and bank drawn checks must be in U.S.
pay when an invoice is due may void return privileges for items on the invoice
in question, and will adversely affect your customer status.
Our “No Hassle” Returns Guarantee
We want you to be completely
satisfied with your purchase. We make every attempt to accurately describe and
authenticate all items on the auction, and NEVER knowingly offer reproduction
items as original. Our liberal shipping and review policy is the best evidence
of our desire to be sure you are happy with your purchase. If you are not 100%
satisfied with your purchase during the initial shipping and review period, you
may request a Return Material Authorization (RMA)
request for full refund (less postage, handling and insurance fees). You must be logged in to submit the RMA request form.
"Payment for items returned will be made by company check only, no exceptions"
Shipping and Review Period
RMA requests must be made within 17
days (standard days, not business days) from the date of shipment for
continental U.S. customers.This period is called the “initial
shipping and review period”, and guarantees a “no hassle” returns policy(except on non-returnable items,
see below).Residents of Hawaii and Alaska must request an RMA within 22 days of
shipment.Due to the shipping
times, international customers have 45 days to submit an RMA request.
Excessive abuse of the “no hassle” shipping and review period,
which is not due to extreme description conflict, may result in a separate
restocking charge at the company’s discretion.
RMA requests after the initial 17 day shipping and review period
(HI & AK, 22 days; international, 45 days) will incur a processing fee
of 1% of the realized price for each day past the deadline, for a maximum
charge of 13% of the realized price. (Example: if a request for return of
a $100.00 item is made 10 days after deadline, then the processing fee
would be $10.00).
All sales are considered
final after 30 days for continental U.S.
customers (35 days for Hawaii and Alaska) and 60 days for
Failure to pay when an invoice is due (see Payments & Bidding)
may void return privileges for items on the invoice in question, and will
adversely affect your customer status.
All RMA requests must go through the online RMA procedure
below.If you are unable to use the
online RMA form, please call customer service (Mon - Thu. ) and a
representative will file one on your behalf.No
item will be accepted for return without a valid RMA.
Once an RMA form is submitted and approved, you will receive an RMA
number via email within 48 hours (not including weekends or holidays),
unless filed by customer service. This email must be printed and accompany
the return inside the package. The RMA
number must also be legibly and boldly written on outside of the
package, readily viewable by our receiving department.
Items must be returned in their original packaging and original
condition. Substitute packaging will not be accepted.
Payment for items returned will be made by company check only, no exceptions. Please
allow a minimum of 30 days to process the return once Manion's has
received the item. However, all customers have the option of requesting a Letter
of Credit, which can be used IMMEDIATELY for additional
Postage, handling and
insurance fees are not refundable.
Manion’s is not responsible for return items damaged or lost during
shipment.As the shipper, you must file a claim with the carrier
Reproduction Items- Items clearly described as a
reproduction or listed in a reproduction category will not be accepted for
Low-Value Items- Returns will not be accepted for items
whose realized price is equal to or less than $20.00.
Paper Goods, Books, and
Photographs- These items
will not be accepted as a return, except in cases of extreme description
Statement of Polices
Federal Firearms License
All post-1898 firearms must be shipped to a Federal
Firearms License (FFL) holder. If you plan to bid on firearms we suggest that
you send your FFL for our records in advance. Questions pertaining to FFL and
regulations can be answered at Manion's or your local Bureau of Alcohol, Tobacco,
Firearms and Explosives office. Manion's strictly follows all firearms
regulations. Manion's must have an original signed copy of the FFL. The firearm
may only be shipped to the address on the FFL.
International customers: If you wish to purchase modern
firearms (post 1898 manufacture, firearms parts, or expended ordnance related
items) you must make arrangements with a US based firearms exporter. These can
be located through a telephone directory or through an Internet search.
Manion’s will ship the firearm to your licensed exporter who will then process
the necessary State Department of Commerce Department paperwork.
Firearms classified as “Curio and Relic” (C &
R) by the BATFE may be shipped directly to a C & R licensee. For
information about how to obtain a C & R license, please contact your local
BATFE office. Note: Some states, especially California
and New Jersey, may restrict the
use of a C & R license.
All firearms sold by Manion's International Auction
House, Inc. are in used condition and are not test fired by representatives of
the company. All firearms are examined to verify that they appear to be in
functional condition. All firearms should be taken to a licensed gunsmith to
verify all NRA safety rules concerning handling of firearms should be followed.
This statement applies to all sales regardless of venue.
bidders must provide their CFLC number before items will be shipped.
We make every attempt to
authenticate the historic collectibles found on our website, and do so with our
best knowledge and good conscience. We will NEVER knowingly offer a
reproduction item as an original. As evidence of our honest intent, we offer a
very liberal shipping and review policy;
however, we do not own the items consigned to our auction, therefore we cannot
offer a lifetime guarantee. If the terms of our shipping and review policy are
not followed, the sale is considered final.
Policy on Historic Items
The items offered for sale or auction by Manion's
International Auction House, Inc. are collector items of historical interest
intended for preservation, study, and education. The value of collector
items is not "use value", or what the item was originally
manufactured for; the value is "collector value", for study or
collecting - not for use.
Manion's does not support, condone or in any way
try to glorify the government of WWII era Germany
or any neo-fascist organization. These items are sold for museums, serious
collectors, re-enactors, historical organizations, and theatrical purposes
only. To view these items, members must log into the website with member number
and password, thereby acknowledging our intent.
For more information see: HTSUS 9705
Contact a Manion’s
consignment representative via telephone, or through our online
consignment process, prior to sending any material.
A consignment inventory form
can be found on our website, or can be requested from Manions via mail,
fax, or email. We prefer to use our standard form, but you may create your
own as long as it includes all necessary information. Click herefor
consignment inventory form.
Please, no items with
reserve price of less than $50. Manion's reserves the right to create acceptable groupings to meet this reserve.
If you need help with
pricing, identification, shipping or any other procedure feel free to contact
Submit completed form(s)
with consignment. Each packing box should include your list of items.
Please affix a number on
each item to match the list.
Include as much information
about each piece of consignment as possible - use additional sheets if
If this procedure is not
followed correctly, your consignment could be delayed.
Retain copies of each form
for your records.
All consignment will be
processed on a first come first served basis; however, when large
consignments are being processed, smaller consignments received will be
dispersed throughout. This process takes approximately 30 days due to
volume of consignment received.
We will follow your
instructions as closely as possible.
Manion's reserves the right
to utilize photographic images of items submitted for consignment, or potential
consignment, for marketing, research, or educational purposes.
Re-runs will be processed as
quickly as possible.
Price reductions on re-runs
are suggested at 20%.
Question about reserve price
& description MUST be addressed at least 24 hours before the close of
All items consigned to
Manion’s International Auction House become our property, and are under our
care and keeping until sold or returned to the consignor. This is
necessary for insurance purposes.
Removal of an item from a
live auction will result in the consignor being charged the bidder and
Consignors are responsible
for transportation expenses to the auction house and return of un-sold
Estates and collections can
be picked up by arrangement.
All questions regarding
final pay-off must be made within 30 days of check receipt. After this,
all auction books are closed.
After auction closes you
will be able to view your sold/unsold list from the “consignor info” web
page, or you can request a list from customer service.
Manion's will also collect
consignment at various locations and shows attended throughout the year.
A Transportation Service Fee will be charged for items
consigned during collector shows and other situations involving significant travel
by Manion's representatives. This nominal
fee is intended to offset transportation expenses.
$5.00 Minimum - 10lbs or less
.50 cents per lb for 10lbs or more
These items will be weighed
upon arrival at our facility, and the amount deducted from consignor sales when
In the event of an auction problem, i.e. hardware or software that
keeps a bid from being placed or otherwise interfered with the auction
process, any items affected will be withdrawn and rerun in a different
A $2 per lot number handling charge will be assessed for items returned to
consignors in the United States; fees for international customers vary.
We encourage consignors to assign realistic reserve
Consignor fees are 25% of the
realized price of an item. Alterations can be made for complete collections and
items of extreme interest and value. Consignor fees cover a broad range of
services necessary to bring your items to a worldwide market:
assign a unique bar-code serial number
all e-mail and phone calls from bidders
and ship all orders
Except in the case of a buyer’s death and estate
liquidation, items purchased from Manion’s cannot be returned to the auction
for re-sale for a period of 365 days from the date of shipment.In the rare event we make an exception to the
policy, we reserve the right to delay posting the item(s) on the auction for
the full 365 day period from the date of shipment.This policy will apply to both U.S and
Items in glass enclosures,
including all framed items, will be accepted but are shipped at your risk;
they are not covered by insurance.
All firearms requiring an
FFL will be consigned only in accordance with BATF rules. Manion's
reserves the right to reject any firearms.
Manion’s does not accept
live flares, explosives, live pyrotechnics or live primers. Inert ordnance
is accepted only if disassembled.
No reloaded ammunition.
Sporting or military
ammunition is accepted only if in full, original packaging of same type
No corroded or damaged
No incomplete containers or
mixed lots of ammunition. If less than full packages are received, they
will be disposed of and will not be returned.
represented or priced as original.
No “hate” material of
current publication. Historic artifacts of a biased nature may be accepted
on the condition it is of educational value and with the understanding
Manion’s does not endorse or promote the views expressed therein.
No sexually explicit
No human body parts.
No endangered animal
Manion’s reserves the right
to reject any item.
understand and agree that:
use of this service is at your sole risk. The service is provided on an
“as is” and “as available” basis. Manion’s expressly disclaims all
warranties of any kind, whether expressed or implied, including, but not
limited to the implied warranties of merchantability, fitness, for a
particular purpose, and non-infringement.
makes no warranty that the service will meet your requirements or that
the service will be uninterrupted timely, secure, or error-free. The
results that may be obtained from the use of the service will be accurate
or reliable, the quality of any products, services, information, or other
material purchased or obtained through the service will meet your
expectations, and any errors in the software will be corrected.
material downloaded or otherwise obtained through the use of the service
is done at your own discretion and risk and that you will be solely
responsible for any damage to your computer system or loss of data that
results from the download of any such material.
advice of information whether oral or written, obtained by you from
Manion’s or through or from this service shall create any warranty not
expressly stated in the conditions above.
Limitation of Liability
expressly understand and agree that Manion’s shall not be liable for any
direct, indirect, incidental, special, consequential, or exemplary damages,
including but not limited to, damage for loss of profits, goodwill, use, data,
or other intangible losses (even if Manion’s has been advised of the
possibility of such damages), resulting from: the use or the inability to use
the service; the cost procurement of substitute goods and services resulting
from any goods, data, information or services purchase or obtained or message
received or transactions entered into through or from the service unauthorized
access to or alteration of your transmissions or data; statements or conduct of
any third party on service; or any other matter relating to the service.
Exclusions and Limitations
Some jurisdictions do not allow the exclusion of certain warranties of the
limitation or exclusion of liability for incidental or consequential damages.
Accordingly, some of the above limitations or section may not apply to you.